Naperville Electric Utility · Illinois
What your reps need to know about Naperville Electric Utility before the appointment: how exports are credited, the size limits, and the steps to connect, checked against its own tariffs and the state rules.
The rules
The Naperville Electric Utility, owned by the City of Naperville and run by its Department of Public Utilities, Electric, serves residents and businesses in Naperville and had 63,747 customers as of January 2026.
Energy Credits for Self Supply Electric Utility Customers, Naperville Municipal Code 8-1C-4:14
The City of Naperville says it updated its net metering policy in April 2025, applying it to all solar customers and requiring each to sign a new Interconnection Agreement. Public Act 104-0458, effective June 1, 2026, added a rule to 220 ILCS 5/17-900 that bars municipal utilities from requiring solar customers to name the utility as an additional insured or to carry a minimum liability limit when the system meets the interconnection agreement's safety standards and the installer is licensed and carries the commercial liability coverage the law specifies.
Before a home connects
The residential solar credit (section 25D) ended for systems completed after 2025. What that means in 2026.
Where we work
Availability depends on territory. Each market page adds who issues permits there, with links to the official sources.
Questions
Yes. Under city code Section 8-1C-4, each kilowatt hour of excess energy a home's system sends to the city's distribution system earns one kilowatt hour of credit against the electric energy part of the monthly City of Naperville utility bill, while the meter fee, the demand charge and other utility charges are not reduced. Credits carry over month to month until they are used or expire on March 31.
Credits left unused by March 31 expire, and the city pays the customer for expired credits each April at the expired excess energy credit purchase rate in its rate schedule, which the city describes as its avoided cost rate. City code says that if a customer owed this payment has moved without telling the utility in writing how to reach them, the utility no longer has to pay it.
Yes. The city says its 2025 net metering policy applies to all solar generating customers and requires a new Interconnection Agreement, and city code requires every self supply customer, including those connected before the current rules took effect, to enter into an agreement approved by the utility. The utility may withhold approval of operation or disconnect a system if the required agreement is not in place.
The federal residential clean energy credit, section 25D, ended for home solar expenditures made after December 31, 2025, under the law signed July 4, 2025. The IRS treats the expenditure as made when installation is completed, so a system completed in 2026 does not qualify even if it was paid for earlier.
Preset appointments with homeowners in your territory who agreed to a solar consultation. We confirm they own the home and that every decision maker on the title will be there, book a time that fits your calendar, and send you the details.
A sit means the owner of the home is there, every decision maker on the title is there, and the visit happens at the booked time or a new time the homeowner and your team agree on. If one does not sit, your team has 48 hours after the visit time to dispute it with a reason. An approved dispute earns a replacement appointment, never a cash refund.
Yes. Each appointment goes to one company only and is never sold twice.
Tariffs and programs change, so confirm current terms with Naperville Electric Utility.
Each appointment goes to one company, and only sits count.
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